MOMBASA CANVAS LIMITED FAQ’S
Q: What is the difference between PVC and Canvas?
A: Canvas can either is an organic fibre made of cotton. While Polyvinyl Chloride (PVC) is polyester fabric that can either be coated or laminated with vinyl hence it has a plastic feel to it.
Q: What are the advantages of using Ripstop Canvas compared to cotton canvas?
A: UV Treated, Mildew resistant, Good tensile strength, Water-proof.
Q: Can you create custom-made shades?
A: Yes, we can create custom-made shades to fit your specific needs. Our team of experienced professionals will work with you to ensure that your custom-made product meets your exact specifications and requirements.
Q: What industries does Mombasa Canvas Ltd serve?
A: Mombasa Canvas Ltd serves the marine, industrial, and commercial industries. Our products are commonly used for boating, construction, transportation, and outdoor recreation.
Q: What’s the difference between a shade sail and a fabric structure?
A: Shade sails (sail shades) and fabric structures share some similar characteristics – they are both two examples of shade structures, they are usually constructed from steel and are excellent at providing an area of sunshade. The main difference between the two is that shade sails are fitted with a porous fabric rather than the waterproof PVC-coated fabric that is fitted on tensile fabric structures. So shade sails are ideal for creating an area of shade from the sun, but if a fully waterproof solution is required that a tensile fabric structure is a more suitable choice.
Q: What is your lead time for custom-made products?
A: Our lead time for custom-made products depends on the complexity and size of the order. However, we will provide you with an estimated lead time once we have received your order and specifications.
Q: How do I place an order?
A: You can place an order by contacting us through phone, email or visiting our showroom. We will provide you with a quote based on your specifications and requirements. Once you have confirmed the order, we will begin production.
Q: What is your return policy?
A: We stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, please contact us within 7 days of receipt of your order. We will work with you to resolve the issue.
Q: Do you offer delivery services?
A: Yes, we offer delivery services to all our clients. The cost of delivery will be included in the final quote provided to you.
